The maximum time limits for sending chargeback documentation to Kushki vary by country.
|Country||Maximum number of days to send documentation|
|Chile 🇨🇱, Colombia 🇨🇴, Peru 🇵🇪, Mexico 🇲🇽,||2 working days|
|Central America.||2 working days|
|Ecuador 🇪🇨||2 working days|
|Resto de países||2 working days|
However, in case you cannot meet these deadlines, you can send us an email to firstname.lastname@example.org The above only applies to exceptional cases.
|⚠️ Important: this may be subject to variations, depending on the commercial agreement.|