How to search for the chargeback we are sending you by email?

These are the instructions to search for the initiated chargeback that we have sent to your e-mail: 

1. In the e-mail you received, look for the Chargeback Number. Copy it to your computer clipboard to continue with the following steps.
   
   
   
   
2. In the Console, click on the Transactions > Chargebacks module.
   
   
   
3. On the Chargeback screen, enter the Chargeback Number in the Search field, located at the top right of the screen.
   
   
   
4. Click on the magnifying glass icon or press Enter.
   
   
   
   
   
5. The corresponding chargeback is displayed on the screen.