Affiliation process in Colombia

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    Know about the affiliation process in Colombia. Your merchant will have a payment platform with multiple methods and total security.

     

     ℹ️ Note: The information contained in this article applies to merchants located in Colombia. If you are in other country, we invite you to access the guides available for each of the following countries:

    For merchants located in Colombia, we have the following membership models available according to the payment methods that you need to integrate into your merchant's payment platform:

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    For more information, visit the Kushki affiliation payment models section in our Kushki affiliation process guide.

    Below we include the description of the information and documentation required for merchants that are in Colombia and want to join our services:

     ℹ️ Note:

    Remember that on our website, you can click the Contact Sales button. The system will take you to an affiliation form. Complete this information, and we will contact you shortly to continue with the affiliation process.


    Information of the contact persons in the form

    In the form you are going to complete, we will ask you to include three contact persons. We will communicate with these people during the affiliation and move to production process:

    • Administrator: Person to whom production credentials will be sent and/or who will be contacted if more information is required.
    • Accountant: Person to whom invoices and necessary accounting information will be sent.
    • Technical Specialist: Person who will be contacted to start the integration process with Kushki, as well as the technical certification.

     

    Required documents for Kushki affiliation process

    The following documents are part of the affiliation requirements between Kushki and your merchant:

    • Copy of the Single Tax Registry (RUT): this document must be updated on the date of your affiliation application.
    • Copy of the Chamber of Commerce, which should not have been issued over three (3) months ago.
    • Copy of the ID of the Legal Representative.
    • Certification of the Bank Account of your merchant,  which should not have been issued over ninety (90) days ago.
    • Certification of the shareholding composition until reaching the final beneficiary: this information must contain the full names, the document type and identification number, and the shareholding percentage. This document must be duly signed by the Legal Representative, Accountant or Statutory Auditor, if applicable. If this document is signed by one of the shareholders, the shareholder must have a shareholding percentage equal to or greater than five percent (5%).
    • Coljuegos Certification: this document applies to Legal Entities; if applicable. 

     

    Affiliation for gambling businesses by Banco Davivienda

    Be sure to include the following information with your request:

    • Copy of the Single Tax Registry (RUT): this document must be updated on the date of your affiliation application.
    • Certificate of Participation in the Social Capital or Share Composition: this document must be signed by the Legal Representative. If this document is signed by one of the shareholders, the shareholder must have a shareholding percentage equal to or greater than five percent (5%), up to the level of a person.
    • Copy of the ID of the Legal Representative.
    • Audited and/or certified financial statements that were generated last year: make sure to include the document updated to the latest available cut-off date.
    • Compliance Manual.
    • Questionnaire for the Prevention of Money Laundering and the Financing of Terrorism (ML/FT): request this form from Banco Davivienda.
    • Designation Letter for the Compliance Officer Position: this document must be signed by the Legal Representative.
    • Criminal Record Certificate of the Public Accountant and/or Statutory Auditor (Central Board of Accountants).
    • Coljuegos Concession Contract: download this document on the official Coljuegos website.
    • Copy of the Chamber of Commerce: this document should not have been issued over three (3) months ago. 
    • Bank account certification, which should not have been issued over ninety (90) days ago. 

    Sending physical documents to Kushki offices

    🚨 Warning: Keep in mind that sending the documentation physically to the Kushki offices only applies to the AMEX franchise processing through the card payment method.

    Once you complete the affiliation form and as soon as your application is approved, you must physically send the documents required in the affiliation process; as long as you need to process the AMEX franchise through the card payment method.

    The steps to perform are the following:

    1. You will receive an email with an attached document, detailing the information of the company.

    2. Print the document; it must be signed, and it should include the fingerprint of the Legal Representative of the company.

    3. Send the physical documents to the Kuski offices located at the following address:

    Calle 80 No.11–42

    South Tower Office 502

    Edificio 81 Building

    Bogota D.C., Colombia

    4. Send the scanned documents to the email afiliaciones@kushkipagos.com. 

     

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