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Kushki makes sure your settlement process is done in accordance with the payment method, cut-off schedule, and stipulated payout frequency.
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💡Keep in mind: 1. Cut-off settlements are subject to what the company is currently managing, which was previously established in the commercial agreement. 2. It only applies for the aggregator model. Remember that, in the gateway model, the money is paid directly to your account in real time. |
When does Kushki deposit the sales amount?
Keep in mind that deposit times depend on your client’s selected payment method, the time when the sale was made (cut-off schedule), if it is a business day (Monday to Friday, take into account that holidays are not included), and if the payout frequency is based on a daily, monthly, or fortnightly basis.
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ℹ️ Note: Keep in mind we are committed to disburse your funds during your payment distribution day. However, due to external reasons, these resources may be reflected on the next business day. |
In the following table, you can check when your funds will be reflected:
Sales settlement with cash and transfer payment method
Example of a daily frequency:
If between Saturday from 00:00:00 until Monday at 23:59:59, you received 100 transactions of 1,000 CLP each one; please keep in mind we will settle in 48 business hours the transactions performed between the corresponding cut-off hours. In other words, the settled amount will be disbursed on Wednesday (business day).
Example of a weekly and fortnightly frequency:
If between Monday from 00:00:00 until Sunday at 23:59:59, you received 100 transactions of 1,000 CLP each one; please keep in mind we will settle in 24 business hours the transactions performed between the established days and cut-off hours. In other words, the settled amount will be disbursed on Monday (business day), once the week or fortnight has ended.
Sales settlement with card payment method
Example of a daily frequency:
If between Monday from 14:00:01 until Tuesday at 14:00:00, you received 100 transactions of 1,000 CLP each one; please keep in mind we will settle in 48 business hours the transactions performed between the corresponding cut-off hours. In other words, the settled amount will be disbursed on Thursday (business day).
Example of a weekly and fortnightly frequency:
If between Thursday from 14:00:01 hours to the following Thursday at 14:00:00 hours, you received 100 transactions of 1,000 CLP each one; please keep in mind we will settle in 48 business hours the transactions performed between the established days and cut-off hours. In other words, the settled amount will be disbursed on Monday (business day), once the week or fortnight has ended.
What criteria have an impact on my settlement?
Kushki does the settlement calculation according to your income and expenses.
- TPV: Total Payment Value; it stands for the total amount processed. It measures the total sales amount that occurred in a payment platform within a given period. It is calculated as the total sum of the gross income of the payments. This metric is calculated before discounts, refunds, and any type of expense.
- Risk funds release: It corresponds to the value of the funds that were withheld and were released once the time established by the fraud area had elapsed. Keep in mind that it will depend on your business activity and the payout frequency.
- Refunds and voids’ fees: Kushki’s fees for the sale in which the cancellation or refund was made.
- VAT refunds and voids: Total VAT amount for the sale in which the cancellation or refund was made.
- Kushki’s fees: The agreed payment percentage charged for each transaction.
- VAT: The Value Added Tax consists on the charge of a certain percentage into the final price determined by the vendor of the product or service. It is calculated based on the base amount (purchases) as a percentage, which is the gross tax.
- Accounts receivables: It is known as the debts owed by the merchant, as a result of the provision of our service. In other words, clients who receive minimum commission amounts, because they do not generate the expected revenue, will have the required amount to guarantee our payment deducted from their settlement.
- Chargebacks: When an online buyer communicates with their debit or credit card issuer bank, then the bank requests the payment gateway to reintegrate the sale transaction amount to the cardholder.
- Refunds: A captured transaction amount, but the cardholder has requested a partial or total refund.
- Voids: Action in which a successful card payment is voided. The total amount is refunded to the cardholder.
- Risk withholding: Amount withheld in accordance to the percentage and time established by the fraud area.
What indicators add to my settlement?
- Cash and transfer payment method
TPV
- Card payment method
TPV
Risk funds release
Refunds and voids’ fees
VAT refunds and voids
What indicators subtract my settlement?
- Cash and transfer payment method
Kushki’s fee
VAT
Accounts receivables
- Card payment method
Kushki’s fees
VAT
Chargebacks
Refunds
Voids
Risk withholding
Accounts receivables