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Browse this article in case you need to request a new set of credentials or need to have the credentials associated with your merchant re-sent to you.
Credentials re-sending
To request the re-sending of the credentials that were assigned to your merchant, it is required that you complete the form that is available in this form.
New credentials creation
To request the creation of a new set of credentials for an associated Merchant ID, it is required that you complete the form that applies to your country:
Then, please do the following:
Choose your country in the option called País en donde tu comercio opera (Kushki LATAM) or Select country of operation (Kushki Mundial) > In the option Selecciona el servicio adicional que deseas agregar (Kushki LATAM) or Select the additional service you wish to add (Kushki Mundial), choose Merchant ID Misma Actividad (Kushki LATAM) or Merchant ID Same Activity (Kushki Mundial) > Complete the information that appears on the screen.