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Get to know the daily report that we can provide you with all the fraudulent transactions occurring in your merchants.
Get to known the chargeback report
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⚠️ Important: this report is only available for transactions made with VISA and MASTERCARD cards for acquiring customers. |
Through the VISA's TC40 report and the MASTERCARD's TLL8 report, whose are generated daily, VISA and MASTERCARD provides Kushki the information of all the fraud chargebacks from your merchant. We store this information into a folder on SFTP, where a CSV file is generated and named as the date of the file generation. The file contains the list of all fraud chargebacks of the day of both brands. You can download these files and filter by merchant (if you have more than one). Keep in mind that the file is only generated on days with fraudulent chargebacks, in other words, if during the day you do not receive these type of transactions, the file will not be added to the folder
If you wish to have access to this report, since it is not available from your console, contact your Pre-sales Engineer so that you can receive your access and key to the report by email.