From your console, you can issue the voucher generated in transactions that were paid through electronic payment methods, by debit or credit card.
1. The content of this article only applies to merchants located in Chile.
2. Please keep in mind that the receipt or voucher will have the sales and services invoice.
- Access the Administration Console with your master user.
- Go to the Transactions < Collections module.
- On the upper right side of your screen, you can find the search engine. There, you must place the ticket number. Once done, press the enter key. It will bring you the transaction you require.
- Immediately, click on the transaction, and a screen will appear with its details.
- At the bottom of that screen, select Download Receipt.
- Done! In this way, you will obtain your voucher (sale, deferred, or cancellation).
Please find below the process for downloading the voucher: