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⚠️ Warning: canceling a subscription is an irreversible action; if you need to resume a canceled subscription, you must ask the customer to repeat the subscription process. |
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🔐 Note: to cancel a subscription, it must be in Active status. |
Here are the steps to cancel a specific subscription:
- From the Subscriptions screen, go to the Active tab.
- Find the subscription and click on the
icon.
- Click on
and you will be prompted to confirm the cancellation.
- If you are sure, click on the
.