| Tabla de Contenido |
|
|
In the Onboarding Status Check Portal, you can check the status of the requests sent to Kushki for the affiliation of your sub-merchants.
|
⚠️ Important: The information found on this portal is updated online and notified via the email you included in your membership application. |
How to access the branch office checking portal?
To check the fields of interest for your company and the requests made by your sub-merchants, do the following to access this information:
- Enter the checking portal.
- Select the Onboarding Status Check Portal option.
- Enter the token you received in the daily report with the CSV file.
|
⚠️ Important: In this portal, you can check the status of all sub-merchants related to your company, including information such as: approved requests, requests pending to be reviewed by the Risk Team, or rejected requests. |
The menu that you will find in this checking portal is the following:
Additional resources
If you need to complete any additional request regarding the management, creation, or updating of the information reported for your sub-merchants, we recommend that you read the following guides:
- Integration process via API and the technical instructions of the integration process via API: you can request to create or update the information of your company's branch offices through the API reference.
- Sub-merchant or branch office affiliation form: if you need to create or update the information of your affiliated sub-merchants.
- Branch office additional documentation form: it requests to send additional documentation for your sub-merchants, including the Second Concurrence File or the PEP format.
- Branch office performance report form: it includes information on the transactional metrics of the sub-merchants that you already have affiliated with Kushki, during the first days of the month.
- Once you have submitted the sub-merchant registration request correctly, you will receive a daily report with the status of your requests.