Products

One-time payments

• What does the K001 error in one-time payments mean?

Subscriptions

• How to edit a subscription from the Console?
• How to make an instant collection on scheduled subscriptions?
• How to charge a scheduled subscription in a test environment?
• What kind of subscriptions are available to integrate?
• How to remove a subscription?
• How to change the card details of a subscription?

See all 8 articles

Transfers

• How much does it cost to transfer money from my Kushki account to my bank account?

Chargebacks

• Chargeback processing
• What is a chargeback?
• Why do chargebacks happen?
• What happens when there is a chargeback or fraud on my Kushki account?
• What is the flow of a chargeback? How long is each stage?
• For what payment methods do chargebacks apply?

See all 16 articles

Processing

• Transaction processing times 
• How to perform currency exchange?
• Why does the OTP validation not work in the UAT environment?
• Production Mode
• Can I generate a sales report?

Voids or refunds

• What should I do if the customer contacts me about a discount which I don't see is approved in the Kushki Console?
• What is a cancellation?
• What is a refund?
• How can I cancel or refund a transaction?